Recent Posts

Water in Winter

12/11/2023 (Permalink)

In an environment where the weather is constantly fluctuating between temperatures ranging from the 10s to the 40s, the occurrence of sporadic snowfall, melting snow, and subsequent freezing is a common challenge. These variations can pose potential threats to your property, leading to water intrusions through inadequately sealed areas like the roof, walls, windows, or even from leaking appliances or broken pipes.

Should you notice any signs of water damage, regardless of their apparent severity, it is essential to promptly address the issue. Water and moisture-related problems, whether visible or concealed behind insulation or within wall surfaces, have the potential to harbor bacteria, foster mold growth, induce rot, emit odors, or cause other unseen damages. Regardless of the magnitude of the problem, reaching out to our professionals for a complimentary initial assessment and estimate is strongly recommended.

Prioritizing safety during water cleanup is crucial. If feasible, take steps to prevent further damage while waiting for our professional team's arrival. In cases where self-intervention is not practical, our team will act promptly to:

  1. Identify the source and type of water.
  2. Measure temperature and humidity for drying analysis.
  3. Survey the extent of damage and inspect the premises.
  4. Perform emergency water extraction.
  5. Apply necessary treatments.
  6. Employ drying equipment and monitor the drying process.

Throughout the water remediation process, we work in collaboration with you and your insurance company, should you have initiated a claim. Remember, it is imperative not to let water of any type linger; give us a call, and we will be there promptly to assist!

We Are An IICRC Certified Firm

11/18/2023 (Permalink)

SERVPRO of West Kalamazoo is an IICRC firm.

What is IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Contact SERVPRO of West Kalamazoo for any restoration service you need help with. 269-342-2911

Keeping Your Valuables Safe From Fire

11/18/2023 (Permalink)

First Step: Fireproof Safety Box

We know how important it is to keep your belongings safe. The first step in keeping your valuables and important documents safe is purchasing a fireproof safety box. This box will make sure your items stay secure in case of a fire.

Items you might store in your safety box include:   

  • Birth certificate
  • Social Security cards
  • Property titles
  • Spare keys
  • Digital hard drives containing family photos
  • Jewelry  

What SERVPRO® Can Do

If your home does suffer from a fire, SERVPRO can help make it “Like it never even happened.” SERVPRO of West Kalamazoo specializes in restoring contents damaged by fire. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Your Home is Your Biggest Investment

11/18/2023 (Permalink)

Your home is more than likely the biggest investment that you will ever make and one that holds a lifetime of memories.

What happens if you wake up to see 2 inches of water in your kitchen?  What would you do?  Do you know who you would call?

We are SERVPRO® of West Kalamazoo and we have been serving homeowners and businesses like you since 1967.  

As a leader in the field of water damage repair and restoration, our crews are trained to help you when disaster strikes, they will help walk you through the drying process and answer any questions you may have.

If disaster strikes your home, be sure to remember to give us a call, SERVPRO® of West Kalamazoo at 269-963-3033

Board Ups: What They Are, Why They Happen

11/18/2023 (Permalink)

Board-ups - In some cases it may be important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders. SERVPRO® of West Kalamazoo Professionals can and will perform the board-up themselves.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of West Kalamazoo provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in West Kalamazoo. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

We are the Fire Damage Restoration Professionals

7/23/2022 (Permalink)

The fire trucks may be gone but without proper immediate response, the real damage and the costs are just beginning. To return your residential or commercial property to its preloss condition requires professional restoration. This is not the job for a do-it-yourself property owner.

For results you can have confidence in, the IICRC recommends hiring a certified restoration firm. Restoration to a property can be complex. Proper smoke and odor removal are tasks that require technicians certified in these specific areas.

When selecting a certified restoration firm several factors must be considered:

  • Formal and up-to-date specialized training
  • Health and safety certifications
  • Experience in a wide range of restoration projects
  • Proof of proper insurance and licenses

SERVPRO of West Kalamazoo has all of the above. Call us today!

Do You Know How To Fix A Leaky Sink?

6/28/2022 (Permalink)

Discovering water somewhere you don’t want in your house can be a huge shock. Whether it’s flooding in the bathroom, kitchen, or somewhere else, water in a home environment can lead to damage. The thought may cause some homeowners to panic. However, remain calm and follow these simple steps in order to reduce potential damage and prepare for water damage repair.

1. Shut Off the Water to Your House

You want to ensure that no further damage from flooding occurs, so you need to stop the water completely before doing anything else. Shutting off the main water to the house is the only way to guarantee that no more water comes from the sink leak, so be sure you know where in your house to go in order to do so.

2. Use a mop and rags to clean up if possible

While it may be tempting to do this first, if you don’t shut off the water, you’ll just have more water to clean before you even finish. Use a mop and rags to soak up the excess water, and also be sure to remove any electronics and bright colored objects that could stain, such as magazines.

3. Look at Your Insurance 

If you have homeowner’s insurance, you may be covered for any work that needs to be done, such as kitchen repair, in order to fix water damage. This can be highly beneficial financially and should be checked before making any calls out to repairmen.

4. Find a Restoration Service for Help

Water damage can lead to parts of the house not easily managed, so working with a restoration service is your best bet to ensuring that everything is taken care of properly. Not only can they repair any leaks to stop them, but they also can manage the replacements needed for any damaged wood, carpet, etc.

Being a homeowner can lead to stress if you find flooding from one of your sinks, but rest assured, if you handle things carefully, you’ll be able to get through the situation just fine. 

So give us a call! We are faster to any disaster and are ready to get you back to "Like it never even happened."

Contact SERVPRO Right Away If Your Water Heater Needs Repair

6/17/2022 (Permalink)

Water Heater Repairs & Water Damage Cleanup

Wet spots on the floor or a rusted tank may signal a problem. Your hot-water heater could have a leak or a busted valve. If you are having a problem with your hot-water heater, contact a qualified plumbing contractor right away.

Once you have called a plumbing contractor then contact SERVPRO of West Kalamazoo to provide an inspection utilizing advanced technical equipment. Upon inspection if damages are determined SERVPRO of West Kalamazoo will address the water damage and provide a full repair service estimate. SERVPRO of West Kalamazoo has a 24 hour emergency service team that is highly trained and ready to help you at your home or business. Contact SERVPRO today!

We are faster to any disaster and we will make it "Like it never even happened."

Water Damage In Your Kitchen Can Really Slow You Down

6/3/2022 (Permalink)


SERVPRO was called out to assess water damage at a home. It was discovered that a refrigerator had a leak from a water supply line to the ice maker.  This led to a slow leak that went for days without being found. Upon arrival of the SERVPRO professional, it was determined that the beautiful hardwood floor was beyond repair. 

In the photo you can see that the floor has buckling. SERVPRO worked with the home owner and adjuster to develop an action plan to mitigate the damage.  In this case, it required the affected hardwood flooring to be tore out and replaced with new. It also required that all continuous hardwood flooring be sanded and refinished.

The water damage started in the kitchen but because it was not discovered right away it affected room underneath the kitchen. There was drywall and cabinets that were affected. SERVPRO brought in fans and dehumidifiers to dry the structure. If you have water damage,  call SERVPRO as we have trained professionals to handle this type of loss. 

We are faster to any disaster and ready to help get things back to "Like it never even happened."

For Proactive Cleaning - Call SERVPRO!

5/9/2022 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of West Kalamazoo at 269-342-2911.